Customer Testimonials


Ken Garff Nissan Salt Lake City


Google logo
Google Jun 25, 2026

Google logo
Google Jun 24, 2026

Google logo
Google Jun 23, 2026

Very good service and excellent customer service.

Google logo
Google Jun 23, 2026

Google logo
Google Jun 22, 2026

I’ve been taking my trucks, SUVs to Ken Garff for years. I’m always satisfied with the work done. I will continue to take my vehicles to Ken Garff Nissan.

Google logo
Google Jun 22, 2026

Google logo
Google Jun 20, 2026

The Service Department staff were very kind and helpful.

Google logo
Google Jun 19, 2026

I want to give a huge shout-out to Sean for helping me through all the process of getting a new transmission for my 2017 Nissan Rogue. I bought the vehicle from Prestman Auto, and unfortunately it ended up having major transmission issues shortly after purchase. I spent a lot of time going back and forth with both the dealership and the warranty company, trying to get everything approved. Throughout the entire process, Sean was incredibly patient, kind, and supportive. He went above and beyond to help push things through with the warranty company and kept me informed every step of the ... Read More

Google logo
Google Jun 18, 2026

Always good to get the car checked up & ready to go! Appreciate their flexibility & attention to detail!!

Google logo
Google Jun 18, 2026

Through a previous inspection of my car their Nissan dealership found that my rear main seal was leaking. Luckily I have an extended warranty I purchased for my car, so I only had to pay the deductible. I took my Edge to the Ford dealership on 3500 S. Immediately they were able to get my car in and start getting the evaluation done. They were also able to get me into another car within a short time so I was able to get back on with my day. They contacted me within 3 days that my car repair to the transmission was ... Read More

Google logo
Google Jun 18, 2026

Great friendly service.

Google logo
Google Jun 18, 2026

Phil is the man, end of story. Super helpful and straight forward, gave me a great offer on my trade, made the process of purchasing my BMW so seamless, easy, hassle free. I didn’t feel yanked or penny pinched, or your typical car sales experience you dread. Super easy, he brought the car to my work to show me, gave me a quick test drive, pointed out the flaws, offered to fix them, followed through, then delivered the car to my job, picked up my trade, and the deal was done. I mean come on? Is this even heard ... Read More

Google logo
Google Jun 17, 2026

Google logo
Google Jun 15, 2026

Google logo
Google Jun 13, 2026

Google logo
Google Jun 13, 2026

Google logo
Google Jun 9, 2026

Google logo
Google Jun 6, 2026

(Translated by Google) Excellent advice... I loved the service. Professionals in every way 💪🏽 (Original) Buen asesoramiento .. me encantó al servicio . Profesionales en todo 💪🏽

Google logo
Google Jun 5, 2026

Google logo
Google Jun 5, 2026

Can't say enough great things about this place. These folks take care of me every time I go. Huge shoutout to Brad and Sean in the Service Dept for the 11/10 excellent care they provide every single time, their professionalism, and for going above and beyond when I need it. Also, great vibes. Another shoutout to Tim in the Parts Dept for helping me get a backordered part immediately. His passion for Nissan and cars that are truly built for drivers is inspiring.

Google logo
Google Jun 4, 2026

As always, kind, helpful, timely. They found a small windshield crack I didn't notice and fixed it right there.

Google logo
Google Jun 4, 2026

Google logo
Google Jun 4, 2026

Had a great experiencing purchasing my Rogue! Paul has gone above and beyond to make sure I was taken care of and happy with the purchase. The service guys were quick to get my car taken care of and had great customer service!

Google logo
Google Jun 3, 2026

Google logo
Google Jun 3, 2026

Google logo
Google Jun 3, 2026

Great service

Google logo
Google May 29, 2026

My experience was pretty good

Google logo
Google May 28, 2026

Google logo
Google May 27, 2026

Google logo
Google May 27, 2026

(Translated by Google) Very fast and efficient (Original) Muy rapido y eficiente

Google logo
Google May 27, 2026

Safe, secure, responsible and quality repairs are found here at Ken Garf Nissan service center. We’ve 3 Nissan vehicles that are kept running great by KG Nissan crew. Thanks!

Google logo
Google May 27, 2026

Google logo
Google May 27, 2026

Google logo
Google May 27, 2026

Google logo
Google May 26, 2026

Top notch service start to finish! Ease of scheduling, greeted at the bay and notified of all items required and or service issues which may or may not be part of the picture. Quality Customer Service! Would just recommend seeing if our lease vendor can be accepted in order to use Garff for service. Would certainly return to Garff is part of our leasing service.

Google logo
Google May 26, 2026

I’ve bought three trucks from these guys and they are so awesome. They always have your best interest in mind. Unlike a lot of dealerships out there. Logan is the goat

Google logo
Google May 25, 2026

Google logo
Google May 25, 2026

I like this place because they do video to show me what is the problem with my car and what I need to fix.

Google logo
Google May 24, 2026

Google logo
Google May 22, 2026

Google logo
Google May 22, 2026

Oil change and filters

Google logo
Google May 21, 2026

Google logo
Google May 20, 2026

Google logo
Google May 20, 2026

Great! High quality repair services and good customer care and acceptable price

Google logo
Google May 20, 2026

Advantage care is the best oil change package in America. Ken Garff Nissan Salt Lake is the friendliest service team I’ve ever been around.

Google logo
Google May 19, 2026

They made everything easy and grata was great too work with

Google logo
Google May 19, 2026

Google logo
Google May 19, 2026

Google logo
Google May 18, 2026

Google logo
Google May 18, 2026

Adam and the service team here was so great when my son was stranded in SLC with his truck and no keys! Everyone there was so knowledgeable and customer focused. They quickly got him back on the road & I greatly appreciate all their help.

Google logo
Google May 18, 2026

Jackson was a pleasure to work with! The General Manager even introduced himself. The finance guy I believe his name was Adrian was professional and didn’t try to sell me a bunch of products. I would recommend this dealership to anyone looking for a new vehicle!

Google logo
Google May 16, 2026

Google logo
Google May 16, 2026

Good friendly staff , service was smooth

Google logo
Google May 15, 2026

Great service

Google logo
Google May 14, 2026

Customer service was great. Thank you

Google logo
Google May 14, 2026

Google logo
Google May 12, 2026

Google logo
Google May 9, 2026

Jordan and Logan were both great to work with. They took care of some issues they didn't have to in order to make things right. Would highly recommend working with them!

Google logo
Google May 6, 2026

I had a great experience here. Abigail was especially professional and easy to work with. She made sure everything was handled correctly from start to finish. I also want to say thank you to the rest of the service team as well. I really appreciate everyone’s help!

Google logo
Google May 6, 2026

Google logo
Google May 6, 2026

Google logo
Google May 6, 2026

Ken Garf is always professional and friendly. They also have better rates than other Nisaan dealerships.

Google logo
Google May 5, 2026

Ken Garff and Brad Isenhour always takes care of us, plus their prices are more reasonable than others. That's one of the many reasons we trust them.

Google logo
Google May 5, 2026

I give Jess the vehicle acquisition manager all my stars!! She makes sure to do her very best by each customer.

Google logo
Google May 4, 2026

This location has good service, and my appointment got done in an efficient amount of time! Thank you guys!

Google logo
Google May 2, 2026

Google logo
Google May 2, 2026

The staff at Ken Garff Nissan is very good

Google logo
Google May 2, 2026

Always easy to deal with. Service department is the best.

Google logo
Google May 2, 2026

Google logo
Google May 1, 2026

Google logo
Google Apr 30, 2026

Great customer service, and fast service

Google logo
Google Apr 30, 2026

Jordan went above and beyond while working with me when I came in yesterday looking to buy a car. I am extremely grateful to him and to their entire team for going the extra mile and for making everything so easy. I will recommend this dealership to anyone I know looking for a car. It's a 2.5 hour drive from where I live to this dealership and worth every minute!

Google logo
Google Apr 29, 2026

Puujee was amazing no pressure into our brand new vehicle so easy to work with thank you

Google logo
Google Apr 29, 2026

Google logo
Google Apr 28, 2026

Google logo
Google Apr 28, 2026

I scheduled an oil change and it took only two hours waiting in their lobby. Very popular place

Google logo
Google Apr 27, 2026

Very fast and efficient.

Google logo
Google Apr 26, 2026

Google logo
Google Apr 25, 2026

Google logo
Google Apr 24, 2026

Google logo
Google Apr 24, 2026

Thank you for taken care of m6 car...Nancy Bailey

Google logo
Google Apr 23, 2026

Recently, my fiancé and I were in the market for a new car and, based on past experiences, were honestly expecting the process to be stressful. Our experience at Ken Garff Nissan was the complete opposite. We had an excellent experience from start to finish. Paul got us started by quickly providing the information we needed and making the process feel straightforward and easy. He listened to what we were looking for, got us set up with a test drive, and walked us through the details without any pressure. When we needed time to think things over, he fully respected ... Read More

Google logo
Google Apr 22, 2026

Check function of gear shift - quick and personal service

Google logo
Google Apr 22, 2026

Google logo
Google Apr 21, 2026

Our experience was amazing, worked with Andrew and he gave us a great experience we purchased out of state and he was on top of everything he took videos for us and had all paper work ready for us. He was very knowledgeable, he patiently answered all our questions he made the whole process smooth and easy. Thank you Andrew !

Google logo
Google Apr 20, 2026

Google logo
Google Apr 20, 2026

Friendly staff! Work done correctly the first visit! I will be back!

Google logo
Google Apr 18, 2026

Google logo
Google Apr 17, 2026

Very accommodating and knowledgeable salesman.

Google logo
Google Apr 16, 2026

Google logo
Google Apr 16, 2026

Great service. Very friendly staff and helpful in explaining services needed.

Google logo
Google Apr 15, 2026

Abigail, in there Service Department was so amazing! I’ve had problems with the warranty company from the get go. She took care of everything and went to bat for me with the warranty company. Everything was fixed in a timely manor and her communication with me about everything was on point! I highly recommend there Service department, they have raised the bar for all service departments!

Google logo
Google Apr 15, 2026

Google logo
Google Apr 14, 2026

Because I am 750 miles away from SLC I counted heavily on your staff and crew. They did a fantastic job and took a personal interest in making sure that my granddaughter would have a safe trip to Pittsburgh. You have taken care of the car for last 4 years and I trust your team. I hope I can find someone in Pgh as good as you.

Google logo
Google Apr 14, 2026

They did a great job taking care of a recalled part in my car! I appreciated the fast help! Yay!

Google logo
Google Apr 13, 2026

Good people

Google logo
Google Apr 13, 2026

Tarik my salesman was knowledgeable always available and highly responsive.

Google logo
Google Apr 11, 2026

I have always received good service

Google logo
Google Apr 11, 2026

Brought in on a recall notice.

Google logo
Google Apr 9, 2026

I was told that the recall service my vehicle needed would take two hours and that was in addition to getting fluid levels checked and tires rotated. I was so surprised and delighted to be told after two hours that everything was fine, the recall was taken care of, and then I was on my way. The Service Department at Ken Garff Nissan is the best I have ever dealt with.


Leave Us A Review