Customer Testimonials

Very good service and excellent customer service.
I’ve been taking my trucks, SUVs to Ken Garff for years. I’m always satisfied with the work done. I will continue to take my vehicles to Ken Garff Nissan.
The Service Department staff were very kind and helpful.
I want to give a huge shout-out to Sean for helping me through all the process of getting a new transmission for my 2017 Nissan Rogue. I bought the vehicle from Prestman Auto, and unfortunately it ended up having major transmission issues shortly after purchase. I spent a lot of time going back and forth with both the dealership and the warranty company, trying to get everything approved.
Throughout the entire process, Sean was incredibly patient, kind, and supportive. He went above and beyond to help push things through with the warranty company and kept me informed every step of the ... Read More 
Google - Jun 19, 2026
Always good to get the car checked up & ready to go! Appreciate their flexibility & attention to detail!!
Through a previous inspection of my car their Nissan dealership found that my rear main seal was leaking. Luckily I have an extended warranty I purchased for my car, so I only had to pay the deductible. I took my Edge to the Ford dealership on 3500 S. Immediately they were able to get my car in and start getting the evaluation done. They were also able to get me into another car within a short time so I was able to get back on with my day.
They contacted me within 3 days that my car repair to the transmission was ... Read More 
Google - Jun 18, 2026
Great friendly service.
Phil is the man, end of story.
Super helpful and straight forward, gave me a great offer on my trade, made the process of purchasing my BMW so seamless, easy, hassle free. I didn’t feel yanked or penny pinched, or your typical car sales experience you dread. Super easy, he brought the car to my work to show me, gave me a quick test drive, pointed out the flaws, offered to fix them, followed through, then delivered the car to my job, picked up my trade, and the deal was done. I mean come on? Is this even heard ... Read More 
Google - Jun 18, 2026
(Translated by Google) Excellent advice... I loved the service. Professionals in every way 💪🏽 (Original) Buen asesoramiento .. me encantó al servicio . Profesionales en todo 💪🏽
Can't say enough great things about this place. These folks take care of me every time I go. Huge shoutout to Brad and Sean in the Service Dept for the 11/10 excellent care they provide every single time, their professionalism, and for going above and beyond when I need it. Also, great vibes. Another shoutout to Tim in the Parts Dept for helping me get a backordered part immediately. His passion for Nissan and cars that are truly built for drivers is inspiring.
As always, kind, helpful, timely. They found a small windshield crack I didn't notice and fixed it right there.
Had a great experiencing purchasing my Rogue! Paul has gone above and beyond to make sure I was taken care of and happy with the purchase. The service guys were quick to get my car taken care of and had great customer service!
Great service
My experience was pretty good
(Translated by Google) Very fast and efficient (Original) Muy rapido y eficiente
Safe, secure, responsible and quality repairs are found here at Ken Garf Nissan service center. We’ve 3 Nissan vehicles that are kept running great by KG Nissan crew. Thanks!
Top notch service start to finish! Ease of scheduling, greeted at the bay and notified of all items required and or service issues which may or may not be part of the picture. Quality Customer Service! Would just recommend seeing if our lease vendor can be accepted in order to use Garff for service. Would certainly return to Garff is part of our leasing service.
I’ve bought three trucks from these guys and they are so awesome. They always have your best interest in mind. Unlike a lot of dealerships out there. Logan is the goat
I like this place because they do video to show me what is the problem with my car and what I need to fix.
Oil change and filters
Great! High quality repair services and good customer care and acceptable price
Advantage care is the best oil change package in America. Ken Garff Nissan Salt Lake is the friendliest service team I’ve ever been around.
They made everything easy and grata was great too work with
Adam and the service team here was so great when my son was stranded in SLC with his truck and no keys! Everyone there was so knowledgeable and customer focused. They quickly got him back on the road & I greatly appreciate all their help.
Jackson was a pleasure to work with! The General Manager even introduced himself. The finance guy I believe his name was Adrian was professional and didn’t try to sell me a bunch of products. I would recommend this dealership to anyone looking for a new vehicle!
Good friendly staff , service was smooth
Great service
Customer service was great. Thank you
Jordan and Logan were both great to work with. They took care of some issues they didn't have to in order to make things right. Would highly recommend working with them!
I had a great experience here. Abigail was especially professional and easy to work with. She made sure everything was handled correctly from start to finish. I also want to say thank you to the rest of the service team as well. I really appreciate everyone’s help!
Ken Garf is always professional and friendly. They also have better rates than other Nisaan dealerships.
Ken Garff and Brad Isenhour always takes care of us, plus their prices are more reasonable than others. That's one of the many reasons we trust them.
I give Jess the vehicle acquisition manager all my stars!! She makes sure to do her very best by each customer.
This location has good service, and my appointment got done in an efficient amount of time! Thank you guys!
The staff at Ken Garff Nissan is very good
Always easy to deal with. Service department is the best.
Great customer service, and fast service
Jordan went above and beyond while working with me when I came in yesterday looking to buy a car. I am extremely grateful to him and to their entire team for going the extra mile and for making everything so easy. I will recommend this dealership to anyone I know looking for a car. It's a 2.5 hour drive from where I live to this dealership and worth every minute!
Puujee was amazing no pressure into our brand new vehicle so easy to work with thank you
I scheduled an oil change and it took only two hours waiting in their lobby. Very popular place
Very fast and efficient.
Thank you for taken care of m6 car...Nancy Bailey
Recently, my fiancé and I were in the market for a new car and, based on past experiences, were honestly expecting the process to be stressful. Our experience at Ken Garff Nissan was the complete opposite. We had an excellent experience from start to finish.
Paul got us started by quickly providing the information we needed and making the process feel straightforward and easy. He listened to what we were looking for, got us set up with a test drive, and walked us through the details without any pressure. When we needed time to think things over, he fully respected ... Read More 
Google - Apr 23, 2026
Check function of gear shift - quick and personal service
Our experience was amazing, worked with Andrew and he gave us a great experience we purchased out of state and he was on top of everything he took videos for us and had all paper work ready for us. He was very knowledgeable, he patiently answered all our questions he made the whole process smooth and easy. Thank you Andrew !
Friendly staff! Work done correctly the first visit! I will be back!
Very accommodating and knowledgeable salesman.
Great service. Very friendly staff and helpful in explaining services needed.
Abigail, in there Service Department was so amazing! I’ve had problems with the warranty company from the get go. She took care of everything and went to bat for me with the warranty company. Everything was fixed in a timely manor and her communication with me about everything was on point! I highly recommend there Service department, they have raised the bar for all service departments!
Because I am 750 miles away from SLC I counted heavily on your staff and crew. They did a fantastic job and took a personal interest in making sure that my granddaughter would have a safe trip to Pittsburgh. You have taken care of the car for last 4 years and I trust your team. I hope I can find someone in Pgh as good as you.
They did a great job taking care of a recalled part in my car! I appreciated the fast help! Yay!
Good people
Tarik my salesman was knowledgeable always available and highly responsive.
I have always received good service
Brought in on a recall notice.
I was told that the recall service my vehicle needed would take two hours and that was in addition to getting fluid levels checked and tires rotated. I was so surprised and delighted to be told after two hours that everything was fine, the recall was taken care of, and then I was on my way. The Service Department at Ken Garff Nissan is the best I have ever dealt with.