Customer Testimonials
Absolutely the best car buying experience I’ve had in my 35 years of driving. So friendly and helpful and knowledgeable.
(Translated by Google) Many products derived from Nissan either as parts, toys, accessories (Original) Muchos productos derivados de Nissan ya sea como repuestos jueguetes accesorios
The service department is exceptional, and they make it so easy and convenient by providing Lyft rides. The communication is excellent, and I feel that my vehicles are kept in tip top shape.
I was a drop in and they got me in and out in a timely manner and made sure I was done quickly.
David is amazing.
I have leased my vehicles for several years with Nissan but sfter my experience with Murray location was less than fabulous was planning to re-lease with another major competitor however after walking in to downtown Nissan was pleasantly surprised everyone there made my experience easy and effortless walked out once again with my beautiful Murano ! I’ll be returning Thanks guys !!👍😊
Jackson was great to work with and has been nothing but patient and helpful for the months leading up to the delivery of my 2023 Nissan Z Performance--as well as being professional and clear as we closed on the details of the sale.
(Translated by Google) Excellent service and very kind people. (Original) Excelente servicio y personas muy amables.
I am a customer for life guys/gals. I have bought 2 cars from Ken Garff and will never go to any other company. You guys are incredible.
I brought my car in to get an oil change and had the wonderful opportunity to be helped by Paul. He was so very nice and such a wonder to work with. Definitely the BEST experience I’ve ever had. Also. Paul deserves a raise. 😁
The service was good with little wait time. Colton was friendly and good at explaining things.
I purchased a car from Ken Garff Nissan of SLC and it was one of the best car buying experiences I have had. The Sales Rep Harold was easy to work and Sam the General Sales Manager was one of the best I have ever worked with. Any concerns I had were easily resolved. The follow up on outstanding items was excellent. I would highly recommend this dealership based on my experience. Felt like I got a good deal on the purchase and a fair price on my trade in. I will be back in the future.
I've recently had the pleasure of working with Austin while shopping for a Nissan. He did a great job, quickly responding to my multiple requests for information and pricing. The service he provided to me was beyond my expectations. I am more than completely satisfied. Thank you Austin
The parts department was able to get me a OEM spoiler for my 1993 Nissan 240sx back in 2013. Thanks!
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I have been coming to this dealership for the past two years. The advisors are knowledgeable and nice. I’ve been treated well.
Sam, Nick, Diego and Harold gave me a very pleasant car-buying experience.
The experience was very satisfactory. The issues were resolved quickly and effectively, with minimal expense. I was very pleased.
The service department at Ken Garff Nissan Salt Lake is top notch. I work primarily with Brad Isenhour and he is amazing, however, the rest of the crew seem like stand up people too. I would highly recommend them for service on any Nissan. They have gone above and beyond for me on my Titan XD.
Harold was an outstanding salesman. Didn’t pressure me with phone calls. But still kept in contact with me Him and the entire team were more than excellent. I will definitely be back for future purchases and services. I ultimately ended up with an outstanding 2023 Nissan Rogue.
I came in late Saturday from very far away. Lawrence accommodated me and had his team work on my car. Awesome service experience!
I will always be loyal to this dealer … they have taken amazing care of me each and every time… I have nothing but praises to the staff at Ken Garff Nissan … Particularly, Gretta and Sam… Thank you, Thank you, Thank you!
Finished well before my estimated time
thank you for the DC quick charger session
I have been going to get oil changes at the shop for a very long time. They’ve always been great at their service, honest and I like that they look over the car for free when you get your oil changed just to see if there’s any issues I could be a potential problem. Definitely better than going to a Jiffy Lube. Their pricing is extremely fair in my opinion for a dealership.
I wish i came here a year ago. Bad experience scared me away from car dealerships. O'pharaoh toke all my fears away. He listened to my fears and needs. Thank you for make my 2023 great.
It was an easy drop off, communication was clear and direct. I felt like I was top priority!
Had my car brought in for service, and Larry was the main point of contact. Larry was amazing. Kept me updated with my car. Didn’t make me feel like a bother when I happened to call for an update and made this process super quick and easy. Great communication.
Great service with the complete service needed.
Jackson at Ken Garff Nissan in Salt Lake City is the best car sales rep I have ever worked with. I purchased my car last year. I reached out to him a couple days ago and needed some information on my car, he responded right away. What I needed didn't make him any money but he was eager to help. Most sales reps don't want to help you after they're done selling you the car... They already made their commission check. The next time I purchase a car I'm going to Jackson and anyone that I ...
Larry took care of everything effectively
Sean took great care of us during our recent visit to Ken Garff Nissan.
I have to tell you if you going there ask for a guy named Cole he is the absolute best person to help you get the job done very intensive and very concerning very detail oriented person because of him I will always go back to this location great job Cole. And instead of being at the front desk at the service department you should be the actual manager
Made a delivery.
It was absolutely amazing. It was my second dealership of the day and I was set on buying a car somewhere else but from the second I walked in I felt so seen and they helped me with every single thing I wanted and they were so so kind and helpful. I would never have bought a Nissan let alone a brand new one if Michael, Michael 2, and Diego would’ve have been the ones the help me. Absolutely blown away by the costumer service.
A positive experience! Colton kept me informed and was very nice.
They were quick. The video was helpful and an enjoyable way to learn about the state of the vehicle. The staff were friendly.
Great friendly and helpful service... Gretta was awesome to work with. -thnx-
My favorite kengarff to go to! This time was a bit harder than normal. I transferred my advantage care from a previous vehicle to my new one and even called the call center to verify it transferred successfully and they said it did. When I got to the dealership they couldn’t find it. I originally also was gonna purchase a new advantage care but at the end decided $20 off wasn’t worth buying it right then and there. The guy who helped me was amazing! However he said there was only one person that could “take off” the advantage ...
After an online search for a Nissan Versa, Harold Ramos was the only dealer who took the time to work with me and maintain communications via text/e-mail (because of my busy schedule). He answered all my questions and provided me hassle free service. Additionally, I arrived on a day he initially had scheduled off. He happened to be in the office and stayed to assist me with completing my purchase I had waited on for over 5 months. Throughout my visit,, I was greeted by many staff members. After picking up the order and finalizing the purchase, I was provided ...
Greta was incredible. Very helpful, patient, and easy to work with. We will be recommending her to everyone who wants to buy a Nissan!
Always can trust to get my car back clean and in great shape. I give the boys in service and a+ in every aspect of the customer service realm they have great attitudes great sense of humour.v just flat out all around good dudes
Great Dealership. Salesmen where very helpful.
Great services
They kept me informed and it was nice to get the video about my car . It helped me remember what work was being done. Brad does an excellent job at customer service. He wasn't at the counter when I picked up my car, but he came out to talk to me before I left! Never had anyone do that before.
I am leaving a review of Ken Garth Nissan after what I consider to be one of the best car buying experiences I have had. The team at KGN found the exact vehicle I wanted, a loaded 2023 Frontier and also gave me several other options took review. I didn't have to haggle over the price or pay those obnoxious market adjustment fee's the other dealer in town, Tim Dahle tried to make me pay ($5,000 over sticker) or excessive dealer prep either. There sales manager, Skylar was great to work with and they are now the only Nissan dealer ...
(Translated by Google) Very good service! (Original) Muy buen servicio!
I waited for the work to be done. Comfortable and nice waiting area. Basically a very good experience,
Always great customer service
SEAN In service filed a mechanical breakdown claim for a mutual customer. Everyone was quick with every document we needed to cover the cost of the repairs. SEAN was quick and polite and got our mutual customer back on the road in no time. SEAN needs a raise for exceptional service.
Everything was perfect Staff very friendly. The wait time was long i waited 3 hours for an oil change and I had an appointment schedule. Other then that perfect.
Excellent
Had a recall done on my car very friendly knowledgeable employees
Just got my 2020 Altima, these guys will do whatever they promised you to do to your car in no time!Thanks to Melody for her great work of following up my vehicle and make sure it is as I needed it to be(highly recommend🤗).Thanks to the manager for the great rate i couldn't find anywhere😻
Warranty parts ordered and now waiting on parts - supply chain issues....
All good.
Fast, friendly service. They did a great job and communicated well.
Oil change service. Well done followed recommendations. Car is running well. The video from the mechanic is great.
The service people like Sean are really good & I enjoy bringing my Xterra to KG Nissan for service.
I love your dealership and the people that work there are all exceptional. Seriously, I'm so impressed that I bypass your competition which is closer to my home to go all the way downtown for your dealership and reliable excellent service!
Great car buying experience!
EXCELLENT
Problem fixed the first time unlike the other dealership TD who did nothing to help. Car was jumped 4 times in week since they couldn’t figure it out. Brad and KREW are always amazing.
They were fast an efficient!
Special thanks to the service dept for helping out with communication to the insurance company.
Great service! Great communication was fantastic and the price was very reasonable.
It was fast and they fixed anything that needed to be maintained.
Regular service interval. Great experience overall. Service manager kept me informed and suggested an additional procedure, which I approved. He also drew my attention to a special offer, which I purchased.
The only shop that could correctly diagnose my car's problems and correct them.
My experience was great from scheduling through pickup. I will recommend them to anyone that needs Nissan service.
They took care of all of the issues with the car, including a recall that I didn’t think had a: solution
These guys are GREAT, after a terrible experience at Tim Dahle, I’ll never make the mistake of going somewhere else again.
A fantastic place to go for service
Go see Melody...great salesperson and great attention to detail.
Jack the sales man was very professional and helpful. He truly went out of his way to make sure I have a great experience. I purchased from another state, he went outside FaceTime me to show me the car and any defects (bring a used car) he was great. Michael the sales manager also went out of his way to help make things right when they realized the rear door window tint was damaged while detailing the car. Skylar the finance guy was very informative and honest, I felt like it was a very transparent transaction. Truly recommend the team ...
These are your people! If you are in the business for a new car, don't look anywhere else. GO see GRETA at Ken Garff Nissan in SLC. The entire team at Garff Nissan are truly good people. They know what a good customer relationship means and what that looks like and they meet you there! I had just come a very traumatic experience at Toyota Bountiful (don't go there before reading their yelp and google reviews). They had the car I was looking for, and I was approved in 15 minutes with a MUCH LOWER rate than Toyota quoted. ...