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Abby's customer service is legendary! From the second she answered the phone and all the way through the process , exceptional service. Her communication skills, knowledge of my car and how she communicates with mechanics. I bought my car nee recently from a different dealership. Nissan customer care suggested that I take my Rogue to a different place. I called Ken Garff and got Abby. She took care of absolutely everything as if I had bought it there. They even repaired my windshield. My Rogue is barely three months old. My warranty was transferred to Ken Garff. I won't go anywhere else. Abby is exceptional. I won't go elsewhere. My heated seat works as it should now Thank you Abby!
AJ was dedicated to finding us the best vehicle and deal for our needs. Prompt to return calls or texts and got us squared away quickly with our new ride on Halloween evening 👍🏼. Thanks again.
Everything went smoothly, dropped off the vehicle, and Ken Garff Nissan provided a ride to my house. When it was ready I got a text.
As always. The team at Ken Garff was friendly and professional
Exceptional Service!
I had a great experience at Ken Garff Nissan downtown .
The team was great! They took very good care of us and fixed the issue in timely manner
Brad and Ken Garff Nissan Downtown always takes care of me and my car.
The team took great care of me. The service was done quickly and they communicated everything I needed to know very promptly
Abby was super helpful and the wait was not long before I got my vehicle back
Usually my family has a habit of taking our vehicles to other auto shops other than the dealership, but since it's the first time I own a new Nissan Rogue with all its "high tech" features, I wanted to make sure it got the proper maintenance it needs. Ken Garff Nissan Salt Lake City has changed how I view dealerships. The staff were friendly and attentive and the atmosphere was chill and relaxing. I especially love their text and video updates they give as they perform the maintenance. I also like that they provide the recommended maintenance, which allows me to plan ahead for repairs and maintenance accordingly. The last couple occasions I had the chance to be received by Sean who was very professional and to the point. They were also willing to answer questions and explain things thoroughly. I am now more comfortable bringing my vehicle to the dealership and confident that I'm receiving great service.