Customer Testimonials
Purpose of visit was to get an oil change and inspection. During the inspection they found a transfer case leak and repaired it that day. Since my vehicle was still under warranty they provided me transportation for other activity I had that day.
AJ was extremely helpful and knowledgeable about the vehicles. I would recommend going to see him.
I had a great experience with Nissan’s service department! I brought my car in for transmission service, and everything went smoothly. The staff was friendly, attentive, and right on time. They made the whole process easy and stress-free. I’m really happy with the service and would definitely recommend them!
Abby's customer service is legendary! From the second she answered the phone and all the way through the process , exceptional service. Her communication skills, knowledge of my car and how she communicates with mechanics.
I bought my car nee recently from a different dealership. Nissan customer care suggested that I take my Rogue to a different place. I called Ken Garff and got Abby. She took care of absolutely everything as if I had bought it there. They even repaired my windshield. My Rogue is barely three months old. My warranty was transferred to Ken Garff. I won't ... Read More Google - Nov 8, 2026
AJ was dedicated to finding us the best vehicle and deal for our needs. Prompt to return calls or texts and got us squared away quickly with our new ride on Halloween evening 👍🏼. Thanks again.
Everything went smoothly, dropped off the vehicle, and Ken Garff Nissan provided a ride to my house. When it was ready I got a text.
As always. The team at Ken Garff was friendly and professional
Exceptional Service!
I had a great experience at Ken Garff Nissan downtown .
The team was great! They took very good care of us and fixed the issue in timely manner
Brad and Ken Garff Nissan Downtown always takes care of me and my car.
The team took great care of me. The service was done quickly and they communicated everything I needed to know very promptly
Abby was super helpful and the wait was not long before I got my vehicle back
Usually my family has a habit of taking our vehicles to other auto shops other than the dealership, but since it's the first time I own a new Nissan Rogue with all its "high tech" features, I wanted to make sure it got the proper maintenance it needs.
Ken Garff Nissan Salt Lake City has changed how I view dealerships. The staff were friendly and attentive and the atmosphere was chill and relaxing.
I especially love their text and video updates they give as they perform the maintenance. I also like that they provide the recommended maintenance, ... Read More Google - Oct 29, 2026
Ken Garff Nissan in SLC UT is absolutely the best car dealership I have bought a car at, Customer Service is amazing and salesperson AJ was attentive and friendly, Ken Garff did a great job hiring AJ. He sold me the truck I always wanted, right off the showroom floor, Thank you AJ!
(Translated by Google) Excellent Service (Original) Excelente Servicio
Never a bad experience at Ken Garff Nissan Downtown.
I get my vehicle service here. Their oil package service is a great value.
Jordan was great to work with. He got back to me super fast, sent me the quotes I asked for right away, and answered all my questions clearly. He also worked to get me a better price without me having to push. Really nice guy and no pressure at all. Thanks, Jordan!
(Translated by Google) The person who helped me was super friendly and patient in explaining each service they would do on the car. (Original) La persona que me atendió super amable y paciente al.explicarme casa servicio que.harian en el auto
(Translated by Google) Excellent service and customer support (Original) Excelente servicio y atención al cliente
I had the best experience working with AJ! Even though I didn't end up buying a car from him, he was awesome to work with. He went above and beyond trying to find me the "unicorn" I was looking for in a car that met my requirements and price. He was honest, polite and understanding. If you're nervous about car shopping, he's the salesman to buy from! Thank you AJ!!!
I was really impressed with Ken Garff Nissan. The service manager, was great at keeping me in the loop and even helped me find a rental car for a few days so I had a vehicle. They were great to work with.
It was a great experience they replaced a spark plug and also did an oil change it only took one day so they were fast and affordable thanks Nissan
Great experience and excellent customer service!
These guys have gone above and beyond to make sure that we’ve been taken care of! We definitely appreciate the team and all of the hard work they did behind the scenes to ensure that we were very well taken care of, and the Nissan Sentra that we did get from them …. Absolutely phenomenal!
Great fast and friendly service
Abby was amazing!
We appreciate the consistently excellent service provided with exceptional communication throughout the process
It was a great experience!
Highly recommend
These guys listen, And do all they can to help you and make sure that you’re satisfied. I was impressed with their knowledge of my vehicle and how it came back, clean and running smooth. I would tell you which service manager I use, but I don’t want him to get overbooked and not be able to have him might go to Guy. I’m sure all are good but the one I went to was the best!
The salesman was great. The financial guy was to pushy with his add on insurances even after I tried to make it clear I didn’t want them
I had a Very Good experience buying my new car , the employee were very knowlegeable, all in all a Very Good experience
We visited a few dealerships while car shopping. Ken Garff Nissan was the first one where we didn’t feel like we were being deceived, or talked into something we didn’t like. The sales team was professional, answered all of our questions and made us feel valued as customers. Logan & AJ were wonderful to work with. We will definitely be back.
Good people, they really want to help you get in a new car, great customer service.
Willing to deal on my terms without pushback or objection leading to a painless closing.
So helpful!! Kevin and Jason were such a huge help! Will highly recommend to friends and family who are looking for a new car! Best experience I’ve had
My service at Nissan was great and quick. Great communication. I had a good experience. I’d recommend to others:)
Service was great, I felt taken care of and will return for my next car.
I like the car , I was disappointed about no spare tire and not finding out I did not have one until I got home . I searched every free minute to find a donut to fit for five days , I don't feel it's the dealerships fault it is not included but I do feel they could have disclosed that fact at purchase time . I finally ordered a donut kit from the dealership, it wasn't cheap , I'll still have to buy a tire bring my car somewhere and have it mounted on the rim . Plus I did not ... Read More DealerRater - Jul 22, 2026
Professional, knowledgeable, respectful, kind, and efficient and respectful and reliable, and helpful, and listened to my needs.
The service team at this location is outstanding! Always dependable, trust them 100%! I have been coming to this location for 15 years, and I would still choose them 10 out of 10 times! I appreciate the service team and all they do for me and my family. Thank you!
I had a great experience with the recall appointment it was finished sooner than I thought
We purchased our Nissan vehicle from Ken Garff. The sales people were wonderful and trustworthy so we have not hesitated to have all of our servicing done at the dealership in Salt Lake City. We have continued to be very impressed with the Nissan staff. Servicing appointments are easy to make and they make sure you know what work they will be doing and keep you informed throughout the process. Technicians are thorough and competent. Work and pricing are well outlined in final bill. They want to make sure you leave the service shop a satisfied customer.
I have had my vehicles serviced at Ken Garrf for over 15 years now and they have never failed to go the extra mile. I haven't always been happy with the news they deliver about repairs but I'm sure they've always done their best to minimize it. Brad and his team are a bunch of great guys who deserve kudos for their service.
Just this week I had some warranty issues with my Titan XD Diesel. Brad referred me to Tim Dahle because they have a diesel tech and he explained that Ken Garff does not. I really ... Read More DealerRater - Aug 15, 2024
I wanted to replace my 21 year old Tacoma with another pickup with more technology than an airbag and power windows. Toyota is dropping the V6 and replacing it with a turbo 4 or a hybrid. They won’t be out until next year. The local dealer wouldn’t budge 5 cents below full MSRP and full price on some unwanted dealer added options.
I looked at Nissan. I chose the Frontier, King Cab, 6 ft. bed, SV, V6, 4x4, white, with the Tech. pkg and the Convenience pkg. I test drove a 2023 King cab 2wd to make sure it would fit in my ... Read More DealerRater - Dec 11, 2023
Jack the sales man was very professional and helpful. He truly went out of his way to make sure I have a great experience. I purchased from another state, he went outside FaceTime me to show me the car and any defects (bring a used car) he was great. Michael the sales manager also went out of his way to help make things right when they realized the rear door window tint was damaged while detailing the car. Skylar the finance guy was very informative and honest, I felt like it was a very transparent transaction. Truly recommend the team ... Read More DealerRater - Dec 10, 2021
These are your people! If you are in the business for a new car, don't look anywhere else. GO see GRETA at Ken Garff Nissan in SLC. The entire team at Garff Nissan are truly good people. They know what a good customer relationship means and what that looks like and they meet you there! I had just come a very traumatic experience at Toyota Bountiful (don't go there before reading their yelp and google reviews). They had the car I was looking for, and I was approved in 15 minutes with a MUCH LOWER rate than Toyota quoted. ... Read More DealerRater - Jun 7, 2021
I just wanted to say Thank You for a Christmas miracle in the car I purchased as is for my elderly Mom. Great value and very much appreciated. Have a Merry Christmas...Brooks and Ken Garf family.
I had some issues with the service that were ultimately taken care of by the lot manager. I would consider the business handled and may consider this lot in the future.
Great dealership. I'm always promptly greeted when I arrive. The service techs do a great job. I love the video they provide showing what work is being CV completed. No pressure to change filters.
I was so happy with the wonderful customer service I received! My car was picked up from my house, I was informed of everything my car needed, and then my car was dropped off at my house! My service representative was excellent, he was always so nice to me and very informative! I couldn’t have asked for better!! Thank you!
My Ken Garff Nissan experience was Amazing!!! From first contact with Ben, to second contact Jackson to The Closer Skyler - Dream Team• They helped me make a smooth transition into a new truck- great customer service!! I would definitely recommend Ken Garff Nissan.
Nick was fantastic. He really helped me with the deal. I got the Altima platinum. Extremely happy with the buy. Great going. Thank you Nissan
Jesson Schear, our car salesman, was beyond GREAT! I am very indecisive yet he stayed calm and professional throughout. Overall, he was friendly and just an awesome person! He answered every question I had and if he didn't know, he made sure to get it answered asap. Other team members from the staff were amazing too. The General Sales Manager is a rockstar and an absolute blessing to their team. Thank you, Team Nissan, of Salt Lake. I wish I could give more than 5 stars!!!
Great service Friendly staff Waiting time is not too long a little over an hour Good location in Salt lake downtown and easily accessible by I-15
They did great service for taking care of my car that I totally would follow them to do my car “Maintainance “ each time especially this gentleman whose name is Brad he has been always doing his best supporting job for his clients ! I appreciate a lot !
Pleased with their prompt and courteous service. They wanted $52.00 to replace a burned out brake light bulb!! I replaced it myself with a2 pk from AotoZone for $9.11. They should rethink their pricing on simple things like that.
Had my 30,000 mile service done here, as well as oil change. The customer service is excellent. The service department is excellent. Oliver Mansfield and Brad Isenhour are exceptional at their jobs . Would definitely recommend!!!
I enjoyed working with Eric Jensen. I trusted him 100% through out the buying process. Thank you Eric for making this purchase smooth and simple!! Scott Miller
Kenzie and Ben were both super helpful as I was trying to figure out what deals were available and what car would be the best fit for me. Their transparency and eagerness to help was refreshing. Would recommend working with the Ken Garff Nissan dealership in Salt Lake.
Dealers were really great, tried their best to get down to a better deal for me. Price wasn’t really expected, but it was still fair enough
Jesson was amazing to work with. He really catered to my needs and made me feel like I was making the right choice. There was no pushing to make a sale from anyone there! I would and will buy another vehicle from him again
I have always had great service with Ken Garff in the past. I traded in my Hyundai Sonata for a Nissan Juke. This would not have been possible if it wasn't for their great staff. If you ever need great service, amazing customer care as for Shawn or Tyler. They are such amazing sales reps that are willing to go the extra mile, have extensive knowledge of their products & will treat you with respect.
Dealership and Greta offered by far the best price difference I had to pay between my Nissan Altima trade in and a new Murano. Thanks
Very nice people and seem to be honest and fair. I would definitely recommend family and friends and co workers to ken Garff salt lake
We were greeted at the door & immediately taken care of. The process of purchasing a vehicle was smooth & quick. We were given a full tank of gas & I feel that Ken Garff was upfront & honest. Our previous experience at Jerry Seiner was the complete opposite, Jerry Seiner lied to us about our car fax & made us feel like we weren't good enough to receive a full tank of gas unless we were rich & purchased a brand new vehicle. Thank you Ken Garff sales & finance team for being down to earth & in ... Read More DealerRater - Aug 6, 2018
This is a great dealership to work with. I happen to be a buyer from California and they gave me the best price and service I could find. I was looking for a specific Armada. There was no haggling of price. The price was lower than any competitor from the beginning. Very honest people to work with. I would highly recommend this dealership to anybody. Very impressed.
my sales person Michael Rabbance was very helpful and nice made my experiences buy a car great thank you Michael for my new 2018 Pathfinder
Thank you James for taking great care of my car needs! I recommend you to all my people for being so down to earth, friendly and so knowledgeable. I left so happy and confident in my purchase.
Spent the day looking for a safe reliable SUV for my son. Ended up at at this dealership. Jose Rodriguez made it a great experience by getting us in and out in no time!
No commission sales consultants and no hand off the the finance manager made the buying process low stress and fast. Aggressive in price and fair on trade in. Highly recommended. Best experience I've ever had buying a car.
Sean was great! Super patient and understanding of our budget. Not the typical sales experience we were expecting and have dealt with in the past!
Hector is friendly and knowledgeable about Nissan vechiles. He never hesitated to answer my questions and encouraged me to ask more. I recommend Hector Cisneros to anyone who is looking to purchase a car.
Very kind dealer and salesmen that explained all my options for vehicles, packages, specials, and financing. Answered all my questions, which were many, and gave all the explanations and clarification I needed without being rude or impatient. Will definitely come here again and recommend to others.
I came for a used car that I found on the website. They had it ready for me to take for a spin. The staff was very friendly and helpful and had me in my new SUV in record time. I was pleased with the staff, the interest rates, etc.
The management who helped us convert a lease to a purchase was great and helped us compare some options and find the. Eat deal. The additional rebate on the Leaf made it a scr among real. So happy that electric cars are so fully supported by Nissan.
Our initial experience 3 years ago was not as great because sales staff we met were not well informed about electric technology or the Leaf. Things are changing, but do the research yourself before you go to dealer. We love it and think many people could easily drive electric, but you need to know ... Read More DealerRater - Jul 19, 2017
Michael was a great salesman. Got me the best rates, made car buying less stressful. And my car is awesome thank you Michael. And Kenn Garff!!
This was by far the best experience I have ever had getting into a new vehicle. Sam did an excellent job making this deal as easy on me as possible. I would recommend Ken Garf SLC to anybody. I liked dealing with the same person all the way through. Sam is second to none.
I had a pretty gnarly situation with some negative equity in a car I expected to keep longer. They were able to help me get out of it and into something much better. Mike is the man
Ken Garff has some amazing sales people. Sutton was my sales person and he helped me get into a vehicle at a price I could afford. I highly recommend this dealer if you are looking for an amazing deal with no drama.
One of our best experiences.we came in and left happy.. it was Great service from hector Cisneros and Daniel Vincent. They both answered all of our questions and gave us all the paper work we needed..we recommend them to family and friends.... thank you guys for ur service
We did a lot of research before making the decision to purchase the Leaf, and they did better than any other dealership we visited with answering our questions. We also walked out feeling like we got a good deal and there wasn't a lot of the negotiating game going on. Hector was friendly and professional. All of the staff we came in contact with treated us with respect and courtesy.