Customer Testimonials


Ken Garff Nissan Salt Lake City


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Google Aug 15, 2026

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Google Aug 15, 2026

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Google Aug 15, 2026

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Google Aug 14, 2026

Superior service and the professional staffing!

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Google Aug 13, 2026

The service is fast, technicians are super nice, and the waiting area is welcoming!

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Google Aug 13, 2026

AJ was really helpful, he took his time to answer all the questions we had. I would gladly ask him to help purchase any future vehicles.

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Google Aug 13, 2026

AJ was great to work with and was patient throughout the 4 hour process. I recommend AJ and this dealership!

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Google Aug 13, 2026

AJ was amazing to work with from start to finish. They were able to work with my credit and get me to a comfortable monthly payment with some extra add ons. The finance team, Paul, provided great information and was also a huge help. Their manager was also amazing! 10/10 recommend this dealership!

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Google Aug 13, 2026

Loved the service AJ and his team provided would definitely recommend AJ to help get you into a new car he was very helpful and patient ☺️

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Google Aug 13, 2026

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Google Aug 11, 2026

Always great to work with. Thank you.

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Google Aug 11, 2026

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Google Aug 10, 2026

Technical service is very professional and efficient. Eric is the best agent!

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Google Aug 9, 2026

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Google Aug 8, 2026

Hands down the best dealership i have worked with. I am very particular with my used vechile purchases and travel often with work that has allowed me to go look at trucks in person at 7 different dealerships looking for this truck (and 5 others with my previous truck that got totaled from hail 3 months ago) Andrew did a phenomenal job getting me a video 20 minutes before they closed on a Friday night and then took all my issues I raised seriously and got them corrected (service department fixed the locking mechanism prior to purchasing the truck). I can confidently say even ... Read More

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Google Aug 7, 2026

These guys do a great job with their service. I always know what my options are and what it will cost with no pressure. Very friendly staff, Derek Johnson was great to work with.

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Google Aug 7, 2026

Easy, Fairly quick. Like the tracking and text updates

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Google Aug 6, 2026

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Google Aug 3, 2026

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Google Aug 3, 2026

Great experience with the Service Department and new Service Manager. Appreciated the good customer service.

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Google Aug 1, 2026

These guys are great!

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Google Aug 1, 2026

Was very pleased with the oil change, everybody was very courteous and very helpe.

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Google Aug 1, 2026

We had a fantastic experience at this dealership. AJ was wonderful to work with, and made our experience so easy and stress free. He was so professional, but also very honest and upfront about everything, and was patient with us since we weren’t sure which model, or trim we liked at first. He truly is the best! Logan was also super knowledgeable and helpful! He assisted us secure a great deal. Excellent sales team all around!

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Google Jul 30, 2026

I was traveling and they got me right in for an oil change. Everyone was super polite and got the job done quickly. One of the better dealership experiences I've had.

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Google Jul 30, 2026

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Google Jul 29, 2026

AJ was amazing, helpful, and so kind! Will definitely buy another vehicle from him in the future!

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Google Jul 29, 2026

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Google Jul 28, 2026

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DealerRater Jul 28, 2026

My service at Nissan was great and quick. Great communication. I had a good experience. I’d recommend to others:)

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DealerRater Jul 28, 2026

Service was great, I felt taken care of and will return for my next car.

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Google Jul 27, 2026

(Translated by Google) Excellent service and attentive staff, 100% recommended (Original) Excelente servicio y esmerada atención, 100% recomendados

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Google Jul 25, 2026

Great fast service, friendly people

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Google Jul 23, 2026

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Google Jul 23, 2026

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Google Jul 22, 2026

Great experience. Got work done quickly while I waited at the dealership

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DealerRater Jul 22, 2026

I like the car , I was disappointed about no spare tire and not finding out I did not have one until I got home . I searched every free minute to find a donut to fit for five days , I don't feel it's the dealerships fault it is not included but I do feel they could have disclosed that fact at purchase time . I finally ordered a donut kit from the dealership, it wasn't cheap , I'll still have to buy a tire bring my car somewhere and have it mounted on the rim . Plus I did not ... Read More

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DealerRater Jul 22, 2026

Professional, knowledgeable, respectful, kind, and efficient and respectful and reliable, and helpful, and listened to my needs.

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Google Jul 21, 2026

(Translated by Google) Great service (Original) Super el servicio

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Google Jul 21, 2026

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Google Jul 19, 2026

Just wanna shout out isaac for helping me find my dream car! Super nice nor did he try to push me to buy anything! just let me take my time! Super quick process as well! Would definitely recommend getting a car from him!

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Google Jul 18, 2026

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Google Jul 18, 2026

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Google Jul 17, 2026

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Google Jul 16, 2026

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Google Jul 14, 2026

Great Service. I did not have an appointment, but had to drop the car off while it was running, because it wouldn't normally start. Brad got it in that same day and fixed the next.

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Google Jul 11, 2026

We found ourselves in the unfortunate position of needing to purchase a car sooner than we had planned. We chose Ken Garff kind of at random honestly (it was closest to where we were, but we knew we wanted Nissan). Our salesperson Andrew (Drew) was really excellent; very patient, absolutely no pressure or hard sell every, and he helped us land on a 2025 Murano (with only 7700 miles!) that fit our budget. I can't recommend Drew highly enough; we were lucky to have him -- completely patient with our indecisiveness, and very accepting and not at all judgmental of the ... Read More

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Google Jul 11, 2026

The service was great, the staff was amazing. Keep up the good work guys!

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Google Jul 10, 2026

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Google Jul 9, 2026

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Google Jul 9, 2026

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Google Jul 9, 2026

Always very nice and always willing to help us out even with our Chevy.

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Google Jul 8, 2026

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Google Jul 6, 2026

Ken Garff takes care of our fleet. Abby is a great service advisor.

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Google Jul 6, 2026

Excellent service at Ken Garff. They are professional, responsive and helpful.

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Google Jul 2, 2026

Abigail And company were amazing. Things were taken care of properly. They alerted me to some problems that might be encountered in the next six months and we were able to have them taken care of.

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Google Jul 2, 2026

Quality and fast. Reliable for car oil change specially if you bought the car there.

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Google Jul 2, 2026

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Google Jul 1, 2026

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Google Jul 1, 2026

Had Andrew as our salesman. Kept us entertained and worked hard to get what we needed. Made a lot of moves to get us exactly what we wanted and felt more like a friend than a salesman.

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Google Jul 1, 2026

Everything was done professionally and on time. Thanks for a great experience!

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Google Jun 30, 2026

I had a great experience buying my car here. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. They answered all of my questions without making me feel pressured and were transparent throughout the purchase. I really appreciated how easy they made everything, and I’m happy with both my vehicle and the customer service I received. I would definitely recommend them to anyone looking for a new car!

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Google Jun 29, 2026

Abbie, the service advisor was great to work with. She kept me informed throughout the entire process and provided a clear cost estimate upfront for my car service. I really appreciated her communication and professionalism.

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Google Jun 29, 2026

Abby was great to work with! Needed a new tire on my work car, and she took care of it.

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Google Jun 29, 2026

Brad is the best.... No BS Super straight forward and got the job done ✅

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Google Jun 28, 2026

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Google Jun 26, 2026

Online appointment easily made. Quick check in process on arrival, detailed account of service provided.

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Google Jun 26, 2026

Great service at Ken Garff Honda!

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Google Jun 26, 2026

⭐⭐⭐⭐⭐ (10/10) I had an outstanding experience from start to finish. Kevin Peña was professional, knowledgeable, honest, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made the entire car-buying process smooth and stress-free. His customer service was exceptional, and he truly went above and beyond to make sure I was happy with my purchase. I highly recommend Kevin Peña to anyone looking for a great sales manager. Thank you for making this such a positive experience I couldn’t be happier with my new vehicle!

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Google Jun 25, 2026

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Google Jun 24, 2026

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Google Jun 23, 2026

Very good service and excellent customer service.

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Google Jun 23, 2026

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Google Jun 22, 2026

I’ve been taking my trucks, SUVs to Ken Garff for years. I’m always satisfied with the work done. I will continue to take my vehicles to Ken Garff Nissan.

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Google Jun 22, 2026

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Google Jun 20, 2026

The Service Department staff were very kind and helpful.

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Google Jun 19, 2026

I want to give a huge shout-out to Sean for helping me through all the process of getting a new transmission for my 2017 Nissan Rogue. I bought the vehicle from Prestman Auto, and unfortunately it ended up having major transmission issues shortly after purchase. I spent a lot of time going back and forth with both the dealership and the warranty company, trying to get everything approved. Throughout the entire process, Sean was incredibly patient, kind, and supportive. He went above and beyond to help push things through with the warranty company and kept me informed every step of the ... Read More

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Google Jun 18, 2026

Always good to get the car checked up & ready to go! Appreciate their flexibility & attention to detail!!

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Google Jun 18, 2026

Through a previous inspection of my car their Nissan dealership found that my rear main seal was leaking. Luckily I have an extended warranty I purchased for my car, so I only had to pay the deductible. I took my Edge to the Ford dealership on 3500 S. Immediately they were able to get my car in and start getting the evaluation done. They were also able to get me into another car within a short time so I was able to get back on with my day. They contacted me within 3 days that my car repair to the transmission was ... Read More

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Google Jun 18, 2026

Great friendly service.

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Google Jun 18, 2026

Phil is the man, end of story. Super helpful and straight forward, gave me a great offer on my trade, made the process of purchasing my BMW so seamless, easy, hassle free. I didn’t feel yanked or penny pinched, or your typical car sales experience you dread. Super easy, he brought the car to my work to show me, gave me a quick test drive, pointed out the flaws, offered to fix them, followed through, then delivered the car to my job, picked up my trade, and the deal was done. I mean come on? Is this even heard ... Read More

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Google Jun 17, 2026

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Google Jun 15, 2026

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Google Jun 13, 2026

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Google Jun 13, 2026

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Google Jun 9, 2026

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Google Jun 6, 2026

(Translated by Google) Excellent advice... I loved the service. Professionals in every way 💪🏽 (Original) Buen asesoramiento .. me encantó al servicio . Profesionales en todo 💪🏽

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Google Jun 5, 2026

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Google Jun 5, 2026

Can't say enough great things about this place. These folks take care of me every time I go. Huge shoutout to Brad and Sean in the Service Dept for the 11/10 excellent care they provide every single time, their professionalism, and for going above and beyond when I need it. Also, great vibes. Another shoutout to Tim in the Parts Dept for helping me get a backordered part immediately. His passion for Nissan and cars that are truly built for drivers is inspiring.

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Google Jun 4, 2026

As always, kind, helpful, timely. They found a small windshield crack I didn't notice and fixed it right there.

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Google Jun 4, 2026

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Google Jun 4, 2026

Had a great experiencing purchasing my Rogue! Paul has gone above and beyond to make sure I was taken care of and happy with the purchase. The service guys were quick to get my car taken care of and had great customer service!

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Google Jun 3, 2026

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Google Jun 3, 2026

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Google Jun 3, 2026

Great service

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Google May 29, 2026

My experience was pretty good

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Google May 28, 2026

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Google May 27, 2026

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Google May 27, 2026

(Translated by Google) Very fast and efficient (Original) Muy rapido y eficiente

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Google May 27, 2026

Safe, secure, responsible and quality repairs are found here at Ken Garf Nissan service center. We’ve 3 Nissan vehicles that are kept running great by KG Nissan crew. Thanks!

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Google May 27, 2026


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